RETURN POLICY

  1. Timeframe for Returns:

    • Shops usually have a specified timeframe within which you can return a product. This is often within 15 to 30 days of the purchase date.

  2. Condition of the Item:

    • The product you’re returning typically needs to be in new, unused, and resalable condition. This means it should be free from any damage, scratches, or signs of wear.

  3. Original Packaging:

    • Many shops require the item to be returned in its original packaging with all original tags and labels attached.

  4. Proof of Purchase:

    • You’ll likely need to provide proof of purchase, such as a receipt or order confirmation, when returning an item.

  5. Return Authorization:

    • Some shops require you to obtain a return authorization before sending back the item. This could involve contacting customer service to initiate the return process.

  6. Refund or Exchange:

    • Depending on the shop’s policy, you may be offered a refund, store credit, or the option to exchange the item for another product.

  7. Return Shipping:

    • Check if you are responsible for the return shipping costs. Some shops may provide a prepaid shipping label, while others may require you to cover the shipping expenses.

  8. Restocking Fees:

    • Some shops may charge restocking fees for returned items. This fee is usually a percentage of the product’s original purchase price.

Always make sure to carefully read and understand the specific return policy of the bike accessories shop you are dealing with before making a purchase. If the information is not clear on their website, consider reaching out to their customer service for clarification.